Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
479,560 questions with Microsoft 365 and Office-related tags
Access to Admin Panel
"I am the Global Admin for Microsoft 365 tenant [Moderator note: Personally Identifiable Information removed]. I am completely locked out of my only admin account [Moderator note: Personally Identifiable Information removed] due to MFA. My phone…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
AI Skills Fest 2026 – Voucher Email Accidentally Deleted
Dear Microsoft Credentials Support Team, I successfully completed the Microsoft AI Skills Fest 2026 learning playlist and submitted my official voucher claim form before the deadline. I received my Pearson VUE voucher email, but I accidentally deleted it…
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Office 365 Business Standard Login Issue
I am the only Global Administrator for my Microsoft 365 Business tenant. My Microsoft Authenticator device is broken, I have no alternate MFA method, and I cannot sign in. I need assistance with recovering access and resetting my MFA after ownership…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancel my recurring billing for the microsoft subscription
I have the Microsoft invoices below getting generated and I would like to cancel them: Invoice number: G157713008 Amount: $5.49 CAD Billing period: April 1, 2026 - April 30, 2026 Billing date: May 9, 2026 Due date: May 9, 2026 Invoice** number:**…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
About sc-200
Yes, I completed the pre-defined playlist before the deadline and verified it. I received the official plan completion email from Microsoft on June 19, 2026, on my registered email address (******@gmail.com). As per Gérard's update, I understand the…
Microsoft 365 and Office | Subscription, account, billing | For education | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to install Windows 365 on to 2nd PC
How do I install Windows 365 on to 2nd PC at another location
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to contact a human at Microsoft for billing dispute?
How do I get in touch with a human at Microsoft to get a lost account billing terminated? Last month I was billed and only able to use Microsoft's fabulous AI support agent which advised me to dispute charge to stop all billing since the investigate…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I have been charged twice for my subscription
I tried to apply for my workplace discount and it has now charged me twice. How to I cancel the initial subscription as it no longer appears on my subscriptions information.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
how to be able to send emails manually as in 365 mail Classic rather than automatically as in the New version
Please give me steps to be able to send emails manually as in the Classic system which worked well. This will allow time to edit or delete before sending. Thank you Bob
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Locked out of Microsoft 365 Developer Program tenant due to Microsoft Authenticator
Hello Microsoft Team, I am locked out of my Microsoft 365 Developer Program tenant. Tenant: zjl26.onmicrosoft.com User: ******@zjl26.onmicrosoft.com I accidentally uninstalled Microsoft Authenticator. I can reset my password through my recovery email,…
Microsoft 365 and Office | Microsoft 365 Defender | Other | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
I cannot uninstall Microsoft Visual C++ 2022 redistributable- I'm stuck
Hello everybody, I have an issue with MSVCP140.DLL and VCRUNTIME140.DLL and I followed instructions that I should uninstall the Microsoft Visual C++ to reinstall them so that I can finally re install Creative Cloud and Acrobat (for which I am paying and…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Why is Microsoft supporting Hackers?
My Microsoft account got hacked on June 24, 2026. I created it in 2024 when I bought my new laptop, and I only used it for Windows setup. I never used it for emails, so I have zero sent messages, zero contacts, and zero subject lines to provide. Yet,…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
check key office
Hello, I need to check if my Office key is a cracked or licensed version. How do I do that, and is there a Microsoft website to check the validity of my Office key? thanks you
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
100 gigs of cloud storage
I purchased 100 gigs of cloud storage yesterday but it's not there
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
excel not function
my excel need to activate.
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Old OneDrive Photos are gone?
I had a bunch of photos in my OneDrive previously. I started a backup of photos from a new phone and now all of my old photos are gone. The only photos I see are from my new phone backup... Except in one place. I can see some of my old photos in the…
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
Microsoft 365 Developer Program GitHub account linking returns 404
I am using the Microsoft 365 Developer Program at developer.microsoft.com. When I go to My settings and try to link my GitHub account, the official GitHub OAuth authorization flow returns a 404 page, so the GitHub account cannot be linked. I tried…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
I am getting billed monthly for a service that I am not using
I am being charged $7.92 on my credit card every month for the last year even though i have contested the charge with my bank. I log into my Microsoft account and it says i have had no previous transactions. I am so frustrated as I cannot track where…
Microsoft 365 and Office | Subscription, account, billing | Other | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
complete text in excel
I am using excel and am trying to get the system to complete the text in a column by typing 2-3 letters. This seems to work in one of my columns but not others. Can anyone help?
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Change the admin for a family safety account without having access to the admin account
I created outlook email addresses for my children when they were born (within the last 10 years). Because they were minors, they were put in an MS family safety account and I think the admin was my wife's Skype account, and that account no longer. Is…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing