Certifications orphaned after Microsoft Learn profile deletion — need exam records re-linked (exams still exist in Pearson VUE)

Hello,

I'm trying to recover several certifications that became orphaned after my Microsoft Learn profile was deleted. I'd appreciate guidance or escalation to the right Microsoft Certification team.

Situation: My original Microsoft Learn profile was deleted. As a result, my certifications (AZ-900, AZ-104, AZ-305) are no longer visible in any active profile. However, the exams were taken and passed, and they still exist in Pearson VUE's records.

Key detail: When I sign in again with the original email, the old profile is not recovered — the system only creates a brand-new, empty profile. So the standard self-service "merge / add profile" method does not work, because there is no source profile holding the certifications. The credentials are no longer tied to any profile; they're sitting in the Pearson VUE exam records, unlinked.

What I need: I need the Pearson VUE exam records to be re-associated / linked to my current active Microsoft Learn profile. This appears to require an internal exam-record re-association at the Pearson VUE / Microsoft Certification backend level, which is not a self-service action.

Has anyone resolved this "orphaned certification after profile deletion" case? Which team should I escalate to, and what information do they typically require?

Thank you in advance.